Privacy Policy

Climate Jobs Pty Ltd (referred to as “Climate Jobs”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our services, visit our website, subscribe to updates, or participate in our programs, tools, and assessments.

We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By providing your personal information to us (including through our website, forms, surveys, programs or email), you consent to us handling your information in accordance with this Privacy Policy.

1. What personal information we collect

The types of personal information we collect depend on how you engage with Climate Jobs. This may include:

2. Contact and organisational information

• Name
• Position or role
• Organisation name
• Email address
• Phone number

3. Enquiry and communication information

• Information you provide via the Contact Us form
• Messages, questions, or comments you send us
• Preferences for receiving communications or newsletters

4. Program and event registration information

For programs such as the Becoming Climate Ready Program (BCR) or any Climate Jobs workshops/webinars:

• Names of participants
• Organisation and job titles
• Number of registrants
• Billing details
• Purchase order numbers
• Any other information needed to manage registration and participation

5. Climate and Sustainability Self-Assessment Survey information

• Responses to survey questions
• Comments and open-text responses
• Organisation and role (if provided)
• Capability or maturity level data
• Date of participation
  (We may also collect aggregated and anonymous data for benchmarking, analysis, and reporting.)

6. Website and digital analytics

• IP address
• Browser type and device information
• Pages visited and time spent on site
• Interactions with downloadable resources
• Traffic sources
• Cookie and tracking data (including third-party analytics)

7. Email subscription and engagement data

Through platforms such as Vision6 (or equivalent), we collect:

• Subscription details
• Email opens and link clicks
• Unsubscribe requests
• Engagement patterns
  (We use this to improve content, segment our audience and understand interest areas.)

8. Payment and financial information

If you register for a program requiring payment, we may collect:

• Invoicing details
• Payment confirmations
  Payment card details are not stored by Climate Jobs; these are processed securely through Stripe or your chosen payment method.

9. How we collect personal information

We collect your information in several ways, including:

10. Directly from you

• When you submit a website form
• When you subscribe to updates
• When you register for BCR or other programs
• When you complete our self-assessment survey
• When you communicate with us via email or phone
• When you engage with us at events

11. Automatically through our website and emails

• Via cookies, analytics, and tracking technologies
• Through email marketing engagement (opens/clicks)

12. From third-party partners or platforms

• Program delivery partners such as Griffith University (for BCR)
• Survey platforms or CRM systems (where legally permitted)
• Payment providers (e.g., Stripe)

13. Why we collect and use personal information

We collect your personal information to:

• Respond to your enquiries
• Provide Climate Jobs services, resources, and tools
• Manage program registrations (including BCR)
• Invoice and process payments
• Send newsletters, updates, and sector insights
• Provide tailored information based on your interests
• Administer and improve the Climate Jobs website and digital tools
• Produce reports, thought leadership, and aggregated benchmarking
• Maintain internal records and improve our services
• Meet legal, regulatory, and compliance obligations

Where possible, we use aggregated or de-identified data for reporting and sector insights.

14. Sharing and disclosure of personal information

We may disclose your personal information to:

15. Program partners

• Griffith University for delivery of the Becoming Climate Ready Program
• Other delivery partners where relevant (you will be informed in advance)

16. Technology and service providers

To help us operate our business, including:

• Website hosting providers
• CRM systems
• Email marketing and analytics platforms (e.g., Vision6)
• Survey platforms
• Data storage and cloud providers
• Invoicing and payment systems (Xero, Stripe)

These providers may store data in Australia or overseas. We take reasonable steps to ensure these providers comply with privacy and security requirements.

c) Legal and compliance purposes

We may disclose personal information where required by law, regulation, court order or to protect our rights or the rights of others.

We do not sell, rent, or trade your personal information.

17. Storage and security

Climate Jobs takes reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

We use reputable digital platforms with appropriate security controls, including:

• Secure servers
• Password-protected systems
• Multi-factor authentication (where supported)
• Role-based access for internal users
• SSL encryption on our website

Despite these steps, no online method is completely secure, and we cannot guarantee absolute security.

18. Access to and correction of personal information

You may request access to the personal information we hold about you, or request corrections if the information is inaccurate, out-of-date, or incomplete.

To request access or correction, please contact us using the details in Section 10.
We will respond within a reasonable timeframe.

19. Direct marketing, subscriptions and opting out

We may use your personal information to send:

• Newsletters
• Sector insights
• Program information
• Updates on new tools, resources, or services

You can opt out at any time by:

• Clicking the “unsubscribe” link in emails
• Contacting us directly

If you unsubscribe from emails, your preference will also be updated in our CRM.

20. Use of cookies and analytics

Our website and email systems use cookies and similar technologies to:

• Improve site functionality
• Understand user behaviour
• Measure engagement with our resources
• Track the performance of email campaigns

You can modify your browser settings to refuse or delete cookies, but doing so may impact your experience on our site.

21. Retention of personal information

We retain personal information only for as long as needed to fulfil the purposes outlined in this Privacy Policy, unless a longer period is required or permitted by law.

Survey results and capability assessment data may be retained in aggregated or de-identified form to support benchmarking, analysis, and sector insights.

22. Contact Us

If you have any questions, concerns, requests or complaints about this Privacy Policy or how we handle your personal information, please contact:

Climate Jobs Pty Ltd
Email: [email protected]
Postal Address: PO Box 667, Sandgate QLD 4017, AUSTRALIA

We will review your query and aim to respond promptly.

23. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website with the effective date.

We encourage you to review this page periodically to stay informed about how we manage personal information.

Effective date: 28 November 2025